Contract Discovery & Sources
Do you cover all of SAM.gov?
Do you cover all of SAM.gov?
Yes — full federal coverage via SAM.gov, including all agencies and sub-agencies.
How many state and local agencies do you cover?
How many state and local agencies do you cover?
SamSearch covers all 50 states, at every level of government we can reach: state, county, city, education and special-district portals. That includes statewide eProcurement systems (for example CalePro, Texas SmartBuy, OhioBuys, COMMBUYS, eMMA, eVP, NYSCR), large city and county portals (NYC PASSPort, Philadelphia, Austin, Los Angeles County, San Bernardino County), and the multi-tenant platforms many agencies sit on (DemandStar, PlanetBids, IonWave, Bonfire, Jaggaer, Proactis WebProcure, GEP SMART, Workday Spend).SLED requires SLED access, which comes with the Pro and Enterprise plans.
Do you cover education (universities, school boards)?
Do you cover education (universities, school boards)?
Yes — SamSearch pulls directly from university, school board, and state education sites, not just aggregators.
Do you cover Canada?
Do you cover Canada?
Yes — coverage includes federal (CanadaBuys/PWGSC), provincial, municipal, and education institutions. Canada appears in Search by default; to include it in your AI recommendations, turn on its AI recommendations toggle under Sources & Alerts in your Company Profile. Canada requires SLED access. Learn more →
How often are contracts updated?
How often are contracts updated?
Federal contracts are typically indexed within 1–4 hours of posting on SAM.gov. State and local contracts are updated on similar cadences. Amendment alerts fire in real time when a tracked contract receives an update.
Do you cover GSA eBuy?
Do you cover GSA eBuy?
Yes — add SamSearch as a Point of Contact in your GSA eBuy profile using a generated email address. Private RFQs from your GSA schedule then appear in SamSearch under the GSA eBuy source. Setup guide →
Do you cover DLA DIBBS?
Do you cover DLA DIBBS?
Yes — NSNs, approved sources, manufacturer part numbers, and past award pricing are all surfaced. Sammy can also read DIBBS quote forms via OCR and help you fill and price them.
What if a source we need is not in your system?
What if a source we need is not in your system?
Email support@samsearch.co with the URL. SamSearch has a 5-business-day SLA to add any missing source.
Are there duplicate listings across sources?
Are there duplicate listings across sources?
Daily deduplication is in place. Amendment tracking consolidates postings within a single contract view so you see updates, not duplicates.
Are private or commercial RFPs supported?
Are private or commercial RFPs supported?
No — SamSearch covers government procurement only (federal, state, local, subcontracting, and Canadian public sector).
Search & Recommendations
What is the difference between Smart Search and Keyword Search?
What is the difference between Smart Search and Keyword Search?
Smart Search uses AI intent matching — it finds semantically related contracts even when the title does not match your query. Keyword Search uses boolean AND/OR/NOT operators for exact matching. An AI query builder is available to help construct complex boolean queries from plain English.
What does the match score mean? Is it my win probability?
What does the match score mean? Is it my win probability?
No. The match score (e.g. 83%) reflects how well the opportunity aligns to your Company Profile — not your probability of winning. Win probability is estimated in the Insights tab inside Journey Hub, once you add the contract to a pursuit.
Our vocabulary is multi-disciplinary — will the AI understand it?
Our vocabulary is multi-disciplinary — will the AI understand it?
Yes. SamSearch uses full-profile comprehension, not keyword-to-keyword matching. The AI understands that “human factors engineering,” “UX research,” and “service design” can describe the same capability. Sammy can also help you expand your profile with synonyms and related terms mined from a specific solicitation.
Government COs frequently mislabel contracts — will we miss them?
Government COs frequently mislabel contracts — will we miss them?
Smart Search and AI Recommendations match on meaning, not just title words, so they catch many contracts with mislabeled or abbreviated titles. Thumbs up/down feedback on recommendations also feeds a nightly digest that adjusts future scores.
We are getting irrelevant results. What is wrong?
We are getting irrelevant results. What is wrong?
Most common causes: (1) AI qualification toggle is on for a broad saved search — narrow it or turn it off; (2) Deal Makers/Breakers are too restrictive — review them in Company Profile; (3) wrong search mode — try Smart Search for broad discovery, Keyword Search for precise control.
We are only seeing 1–2 recommendations per day. Why?
We are only seeing 1–2 recommendations per day. Why?
Usually caused by: AI qualification filtering too aggressively, Deal Breakers excluding too many opportunities, or not all relevant sources being enabled in Sources & Alerts. Check that Federal, SLED, and other relevant sources have AI recommendations turned on.
Can we filter by sub-agency (e.g. ICE within DHS)?
Can we filter by sub-agency (e.g. ICE within DHS)?
Yes — type the sub-agency name in the sub-agency filter field on the Search page. Note that some smaller offices may not appear if they are not listed separately in SAM.gov data.
Can we have separate qualification criteria for different business lines?
Can we have separate qualification criteria for different business lines?
Yes — create multiple AI Profiles, each with its own recommendations, Deal Makers/Breakers, and Journey Hub. Useful for companies serving distinct markets like federal IT vs. state construction.Every account includes one AI Profile. Additional profiles are a paid add-on — when you reach your limit, creating another returns
AI Profile limit reached. Talk to us to add capacity.Company Profile & Documents
How does the company profile get built?
How does the company profile get built?
Enter your company website URL and click Generate Profile — the AI crawls your site and auto-populates NAICS codes, PSC codes, business description, operating regions, certifications, and keywords. You review and approve every field.
What documents should we upload?
What documents should we upload?
Capability statements, past performance records, proposals (won and lost), case studies, certifications, white papers, and product/service catalogs. These are used for proposal generation and to give Sammy better context — they do not affect recommendations.
Do uploaded documents affect my recommendations?
Do uploaded documents affect my recommendations?
No. Documents are used exclusively for proposal generation and Sammy context. To improve recommendations, refine your Business Description, NAICS codes, certifications, and Deal Makers/Breakers.
Is there a document size limit?
Is there a document size limit?
Documents over 500 pages are excluded from AI indexing. Split large documents or contact support for assistance.
Can we import documents from Google Drive?
Can we import documents from Google Drive?
Yes — bulk import from Google Drive is supported if you have the Google Workspace integration connected. The integration is one-way: Drive to SamSearch. Set up Google Workspace →
Is our data safe? Can SamSearch see our documents?
Is our data safe? Can SamSearch see our documents?
No — all data is encrypted at rest and in transit. SamSearch staff do not have access to your documents. AI models are not trained on your data. For clients with MSAs that restrict data disclosure, we recommend consulting legal counsel on what to upload vs. redact.
Can we upload multiple capability statements for different bid types?
Can we upload multiple capability statements for different bid types?
Yes — upload multiple capability statements organized by type. When generating a proposal, select only the documents relevant to that specific opportunity. Sammy can also generate a custom capability statement draft for any solicitation.
Proposal Writing
Does the proposal tool make things up?
Does the proposal tool make things up?
It is built not to. Three specific mechanisms enforce this, rather than a policy statement:
- A sufficiency gate. Solicitation documents without enough readable text are blocked before generation, with a sufficient / partial / insufficient verdict — so the AI is never asked to write from nothing.
- Citations and compliance traceability. Generated content is traced back to the source requirement it came from.
- Action tags instead of invention. Where the AI has no source for something — pricing, proprietary technical data, a contact-specific detail — it leaves an action tag for you to fill in rather than writing a plausible guess.
Can we use our own proposal templates?
Can we use our own proposal templates?
Yes — upload your own template. Two default templates are also available out of the box. Contact support@samsearch.co to configure a custom template.
Can we export proposals to Word or PDF?
Can we export proposals to Word or PDF?
Yes — both Word (.docx) and PDF are supported export formats. Google Docs sync is also available.
How does the AI learn our writing style?
How does the AI learn our writing style?
Upload past proposals and past performance documents to your Documents tab. The platform uses them as a style and content reference. Tagging past proposals as won or lost improves output quality over time.
Can Sammy fill out government bid forms?
Can Sammy fill out government bid forms?
Yes — form fields are auto-populated in green (filled from your known data) vs. yellow (needs your input). Sammy can fill remaining fields via chat.
Can you handle DLA DIBBS quote forms, including scanned images?
Can you handle DLA DIBBS quote forms, including scanned images?
Yes — Sammy reads DIBBS quote forms via OCR (including scanned images), recommends pricing based on your documents, surfaces incumbent pricing for comparison where available, and outputs pre-filled quote data as CSV or PDF.
Journey Hub & Pipeline
What is the difference between Save and Start Journey?
What is the difference between Save and Start Journey?
Save bookmarks the contract to your Saved Opportunities list. Start Journey opens the full pursuit workspace — tasks, documents, compliance matrix, strategy insights, and proposal generation.
Can we link an RFI to its subsequent solicitation in one journey?
Can we link an RFI to its subsequent solicitation in one journey?
Not yet — an RFI or Sources Sought and the solicitation that follows are separate notices, so each is tracked on its own. For now, start the Journey from the notice you’re actively pursuing with Start Journey; that keeps it linked for amendment alerts, and a yellow icon on the journey flags new activity when the linked notice is updated.
Can we get amendment alerts?
Can we get amendment alerts?
Yes — you receive an in-app notification and an email alert when a tracked contract receives a new amendment.
Market Watch & Intelligence
Can we look up what competitors have won?
Can we look up what competitors have won?
Yes — Market Watch shows top award recipients by NAICS/PSC code and agency. Sammy can also research competitor awards and subawards directly via chat.
Can we look up historical award data for state and local?
Can we look up historical award data for state and local?
Federal historical award data is available today in Awards and Market Watch. SLED historical award and recompete data isn’t available yet.
Can we get incumbent data on recompetes?
Can we get incumbent data on recompetes?
Yes for federal — incumbent contractor, offer count, vendor change rate, agency buying patterns, and contracting officer contact are all surfaced. SLED equivalent is in development.
Can we see how many offerors competed on a past contract?
Can we see how many offerors competed on a past contract?
Yes, for most federal awards — the number of offers received is shown where it’s reported. Offeror identities are not available, only the count and the incumbent.
Can we get incumbent pricing?
Can we get incumbent pricing?
Available when publicly published in award documents. Line-item pricing is often absent from public records. Sammy can surface what is available via chat.
Integrations
Do you integrate with HubSpot, Salesforce, or Pipedrive?
Do you integrate with HubSpot, Salesforce, or Pipedrive?
Yes — all three are live and in beta. Deals are pushed automatically on pursuit save or status change. HubSpot can be configured to trigger only on opportunities above a score threshold (e.g. 80+). Learn more →
Do you integrate with Google Workspace or Microsoft?
Do you integrate with Google Workspace or Microsoft?
Yes — Google Workspace (Google Drive, Gmail, Google Calendar) and Microsoft Workspace (OneDrive, Outlook, Outlook Calendar) are both available. Note that Google Drive integration is one-way — from Drive into SamSearch.
Do you integrate with Slack or Teams?
Do you integrate with Slack or Teams?
Both are live. Connect either under Settings → Integrations. Note that you can connect one messaging app at a time — Slack or Teams, not both.Microsoft Teams setup needs a Microsoft 365 Global Administrator to approve a one-time admin-consent URL. After they approve it, the confirmation page can look like a TLS/security error — that is expected and harmless, and the integration will be connected. See Microsoft Teams Setup.
Is there an API?
Is there an API?
Yes — API access is available on Enterprise plans and by custom request. The API includes a recommendations endpoint. Contact support@samsearch.co for access.
Do you support MCP or Claude integration?
Do you support MCP or Claude integration?
Available on custom request. Contact support@samsearch.co.
Security & Compliance
What are your security and compliance certifications?
What are your security and compliance certifications?
For our current security and compliance posture — including certification status and any reports available under NDA — contact support@samsearch.co and we’ll send the latest documentation.
Is our data used to train your AI models?
Is our data used to train your AI models?
No — AI models are not trained on client data. Your prompts, documents, and company information stay private.
Can you handle FOIA requests?
Can you handle FOIA requests?
Yes — click Request records on any award or recompete page (or Request documents on a SLED opportunity with no attachments), or start a request through the Live Support chat. It opens a ticket with the opportunity’s details attached, and our team files the request for you, typically within 48 business hours. See Requesting missing documents.
Pricing & Plans
Are there caps on searches, AI usage, or proposal generations?
Are there caps on searches, AI usage, or proposal generations?
No — all plans include unlimited searches, AI summaries, proposal generations, and downloads.
Can we try before we buy?
Can we try before we buy?
Yes — contact support@samsearch.co to arrange a pilot. Most pilots run 2–4 weeks with full access.